You can buy on our website (www.bgberlin.eu) or at the shops that are listed in the STOCKISTS section.
Five working days. After this time your order will be cancelled.
There are different ways you can pay for orders:
– Pay online with a direct bank transfer
PL 47 1160 2202 0000 0002 8676 0379
BIC (Swift): BIGBPLPW
– Pay with PayPal (also Visa and Mastercard)
As soon as we process your order, we will send you an email to inform you that your order has been shipped.
Usually all international orders take up to 7 days to arrive. All the details are available in the “delivery“.
Yes. If you require an invoice, please contact our team via phone or email.
If you want to return something that is completely fine with us! You have 14 days to return your stuff or exchange it for a different model, product etc. Stuff that you return must be unused and without any fault, also please include the receipt when your returning your order. It’s also good to drop us an e-mail to firstname.lastname@example.org and explain what was wrong with your order.
Refunds are completed 14 working days from the day we promised to handle your refund. Please note that orders places with credit cards through PayPal may experience additional delays, as the money needs to be transferred between those parties.
For all Warranty information refer to your purchased product documentation: User manual